Civil Liberties: May 2010 Archives

North-American-Silva221.jpg[Update 5/24/10: Finally, ten days after being notified of he illegal cyber-harassing and threats, apparently in response to this post, Mr. McLaughlin offered a very tepid and unconvincing response.]

What is with "progressive" companies like Whole Foods, TreeHugger, and now Organic Bouquet  using weird/dirty tactics to deflect criticism? (If the links don't show up on your browser, you can find them at the end of the post.)

This very strange situation wouldn't have been something to write about here except that what should have been a dispute over a commercial transaction settled through legitimate channels quickly devolved into a civil liberties issue. Rather than use facts to dispute my claims, Organic Bouquet chose to attack me personally and use threats and intimidation in an effort to cyber-bully me out of criticizing the company.

The short version of the story is that after a really horrible product and customer service experience I took a number of actions, including writing a negative review of the company on Sustainlane (again, active link at the end of the post). In response to the review, someone claiming to be one of OB's Colombian suppliers wrote a bunch of nasty comments attacking me personally and eventually threatening that "Our association of floral exporters in Colombia, California and Ecuador need to follow you and advise your every potential employer of your inability to be fair and objective in your reporting." This person had copies of pictures that I had sent the company (to show the sad and pathetic state of the second order of wrong flowers they sent), and used them to concoct a story about my motivation for complaining.

Somehow, readers were meant to believe that my whole motivation for making a Mother's Day order and then complaining when it was wrong (and then the replacement order was wrong, and the company refused to do anything about it because it had issued a refund I didn't request), was all some sort of complex plan to "get a big headline." Weird, since I have made three other recent orders from the company without event or complaint because the company did not mess them up. The company itself has to perform pretty craptastically to get me to the point of feeling the need to speak out.

So, I reported the totally creepy comments to the FBI since they are so clearly a violation of federal law and in my now three-year long history of near nonstop harassment and intimidation no one has been so sloppy and careless as to carry it out in such an obviously illegal and traceable manner. At that point it seemed clear that the commenter was writing on behalf of Organic Bouquet, but I thought it might be someone hired to make positive comments for the company on blogs, or to defend criticism of the company and that this person went too far. Though I definitely thought OB was of course legally responsible since this person was acting on their behalf, I wouldn't have dreamed that the CEO himself would possibly pathetically disguise his identity in an effort to defame me in defense of the company.

Then, I received Mr. McLaughlin's rebuttal to a report I had filed with the Better Business Bureau. It was written the day after the online threats and contained the same weird accusation about my pictures supposedly illustrating that I was ordering multiple bouquets of flowers from different companies as part of a story I was supposedly writing. I couldn't believe it. Really, the same person had to have written it or to have had access to the same arguments and definitely the same pictures. I wrote to OB PR and Mr. McLaughlin himself for a confirmation or denial that he was the cyber-harasser, and received no response. [Update 5/24/10: Finally, ten days after being notified of he illegal cyber-harassing and threats, apparently in response to this post, Mr. McLaughlin offered a very tepid and unconvincing response.]

Six Hours A Week Is:

A coping strategy, advocacy outlet, and form of protection. My life has been nearly destroyed by the unconstitutional practices of politically/socially-motivated private intelligence contractors and the corruption and cronyism that allow them. Apparently because I speak out in ways that prioritize the little guy and human and environmental health above gargantuan profit margins, and believe that facts are as important as PR spin, I was someone who had to be completely discredited. In 2007, after a few months of a surreal and relentless invasion of privacy and dignity, I started to spend six hours each week researching, communicating about, and advocating legal and ethical responses to assaults on our shared democratic and republican ideals. For most of that time I was writing from the perspective of someone whose life was manipulated into a constant state of terror and emergency. In 2010, many of the array of entrapment attempts seem to have failed and it seems no longer possible to get away with such excessive, obvious harassment and overt interference. As we take more practical steps to address what has been allowed to happen to my family, we do expect to see some more harassment and intimidation. But I should be able to chronicle it from a more measured perspective, rather than that of someone in constant fear. Part of me would like to go back and delete earlier posts, because even I find them hard to relate to in some ways. But this blog has been one of our only forms of protection as everyone in any official capacity ignored the truth and tried to spin and frame us into the troublemakers and perpetrators of one form or another. So I leave it up as a form of protection, a record of what has occurred, and (with luck) the account of our way back to credibility and some form of legitimate justice. All content on this site is property of Kyeann Sayer. All rights reserved.

About this Archive

This page is a archive of entries in the Civil Liberties category from May 2010.

Civil Liberties: October 2009 is the previous archive.

Civil Liberties: July 2010 is the next archive.

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